Shipping & Returns
Please allow 7-10 days for your order to arrive. We strive to ship as quickly as possible so your order will probably arrive quicker than this.
All orders usually ship within 24 - 48 hours, sometimes longer if a fresh batch needs to be made. Credit card payments are processed using a secure server and we do not store them. Payments through Paypal are also secure and Paypal is free to use. To place an order over the phone please call 1.541.474.2183. Please be aware of the time difference, as we are Pacific Standard Time. Our store hours are 9AM - 5PM Monday through Friday.
UPS Requested Shipments
UPS is available upon request only. An extra $4.00 charge will be added to the calculated USPS shipping charges for using UPS. We are sorry for this price increase but due to rate increases by UPS they are no longer comparable to USPS rates, which is our preferred way to ship. Plus you get your package quicker!
We do not offer International Shipping.
We do ship to APO addresses.
Overnight Delivery and Express
Express delivery is now what the postal service calls their overnight service. This service is available and is guaranteed by the postal service. You can choose the Express Delivery service from the rates in our shipping estimates box found in the shopping cart.
Satisfaction is guaranteed! If you are not happy with your purchase just return the item within 15 days of receipt and we will send you a refund for the purchase price minus the shipping.
Please call before returning the item to get a return authorization.
Our toll free number is 1.541.474.2183.
All damage and shortage claims must be made within 7 days of receiving shipment.
We are concerned with the quality of the environment and sometimes may pack your order using recycled boxes and packing materials. Since we started business in 2002 we have never purchased packing materials, instead we collect unwanted clean packing peanuts and other packing materials from local businesses and reuse them.
All listed prices are subject to change without notice.